Effective as of 19 April 2026
Introduction: The policy sets out how Elevion handles personal data of employees, contractors, clients, client end-users, candidates and any other individuals whose data comes into Elevion’s possession in the course of business.
This policy is aligned with:
Elevion processes personal data on the following principles:
Elevion has appointed a Data Protection Officer (DPO) by a Partners’ Resolution of the Founding Partners. The current DPO is Ashish Patil, Founding Partner and Director. The DPO is the contact point for data subjects, clients and regulators on all matters relating to personal data processing.
For every new engagement or new process that involves processing personal data on behalf of a client, Elevion performs a Privacy Impact Assessment (PIA) using a standard template maintained by the DPO. The PIA identifies the data involved, the purpose, the legal basis, the data flows, the controls in place, and any residual risks. The PIA is completed before processing begins and is reviewed at least annually or on material change.
Elevion respects the rights of data subjects as defined by applicable laws, including the rights of access, correction, erasure (where applicable), objection, and the right to withdraw consent. In instances where Elevion processes personal data on behalf of a client, any data subject requests received by Elevion are forwarded to the client promptly for resolution. Elevion provides all reasonable assistance to the client to ensure these statutory rights are upheld and addressed in accordance with the underlying engagement contract.
Elevion transfers personal data across borders only where permitted by the applicable law and the engagement contract, and where appropriate safeguards are in place (for example, the contract between Elevion and the client, or, where relevant, the client’s own cross-border transfer instruments). For transfers out of India, the transfer must be compatible with Section 16 of DPDPA and any notifications issued thereunder.
A suspected or actual personal data breach must be reported to the DPO immediately. Elevion’s Data Breach Response Team, comprising the three Founding Partners and the DPO, is activated on report. The Team follows the steps set out in the Partners’ Resolution appointing the Data Breach Response Team. Where Elevion acts as a processor, the client is notified without undue delay. Where notification to a data protection authority is required by applicable law, including the Data Protection Board of India under DPDPA 2023 or the relevant supervisory authority in the jurisdiction of the affected data subjects, Elevion provides the notification within the timeframe specified by that law.
Personal data is retained only for as long as required by the engagement contract, by law, or by legitimate business need. Default retention periods are set out in the PIA for each engagement. At the end of the retention period, data is securely deleted or anonymised.
All Elevion personnel receive data privacy awareness training on joining and at least annually. A training register is maintained by the DPO.
Elevion may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically.
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