In-house Ivalua teams

Run Ivalua with your own team, with experienced back-up

More companies now run Ivalua with their own technical and functional teams instead of relying on a traditional implementation partner. It keeps control and knowledge in-house, but your team must then handle releases, enhancements, integrations and user support, often with only a few people. We have run Ivalua this way ourselves, and we help you do it well.

What we help with

Practical help to set up your in-house team, back it up when it is stretched, and leave it stronger.

Set up your team

  • Team design: roles, skills and support tiers
  • Job profiles, interviewing and onboarding
  • Training for technical and functional staff
  • Governance with Ivalua and the business

Back-up when you need it

  • Tier-2 and tier-3 user support
  • Workflow enhancements and fixes
  • Integration support with ERP, HR and finance systems
  • Custom reporting

Releases and handover

  • A repeatable process for Ivalua releases, with testing and sign-off
  • Upgrade planning and support
  • Ivalua health check: a short, no-cost review of your live platform
  • Knowledge transfer, so capability stays with your team

We have done it ourselves

At a global banking and financial services firm, our founding partners ran Ivalua with the bank’s own team. Raja Ramasamy led the implementation and application support. Durganand Jha led the procurement teams that were the platform’s largest users.

  • Built and scaled the in-house team behind the complex Requisition module: 40,000+ users and 100,000 requisitions a year
  • Took the Procurement module live, then delivered 100+ releases, 1,000+ enhancements and fixes, and one major upgrade
  • 12+ years running Source-to-Pay platforms globally, starting with Oracle SCM and then Ivalua, Coupa, Sirion, DocuSign and SAP Frictionless, including 8 years implementing and supporting Ivalua

What the in-house team built:

Savings tracking

Procurement savings captured and tracked in real time within Ivalua.

Integrations

Connected to finance, HR and external workforce systems.

Contracts and automation

  • A library of 200+ contract templates, maintained for speed and compliance
  • Bulk download of contracts and purchase orders
  • A risk assessment check before any contract is signed

Building or running an in-house Ivalua team?

Tell us where your team is today. You will speak to a founding partner who has done this work. A no-cost Ivalua health check is a good place to start.

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